Privacy policy
Last updated: June 19, 2026
The Mint Mark ("we," "us," or "our") operates the online store at themintmark.art. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using our store, you acknowledge that you have read and understood this policy.
Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with our store:
- Contact details — name, email address, phone number, billing and shipping address.
- Financial information — payment card details and transaction information (processed securely through Shopify Payments; we do not store full card numbers).
- Account information — username, password, and account preferences if you create an account.
- Order and transaction information — items purchased, order history, returns, and cancellations.
- Communications — messages you send us via email or contact forms.
- Device and usage information — IP address, browser type, pages visited, and interaction data collected automatically via cookies and analytics tools.
- Marketing preferences — email and SMS opt-in status and engagement data.
How We Collect Information
- Directly from you — when you place an order, create an account, contact us, or subscribe to marketing.
- Automatically — through cookies, pixels, and analytics tools when you browse our store.
- From service providers — when they process data on our behalf (e.g., payment processing, fulfillment, email delivery).
How We Use Your Information
- Order fulfillment — to process payments, produce and ship your order, send tracking notifications, and handle returns or exchanges.
- Customer support — to respond to inquiries and resolve issues.
- Marketing and communications — to send promotional emails and SMS messages (only if you have opted in). You may unsubscribe at any time.
- Analytics and improvement — to understand how our store is used and improve the shopping experience.
- Security and fraud prevention — to detect and prevent fraudulent or unauthorized activity.
- Legal compliance — to comply with applicable laws, respond to legal requests, and enforce our policies.
How We Share Your Information
We do not sell your personal information. We may share it with the following third parties for legitimate business purposes:
- Shopify — our e-commerce platform provider, which hosts our store and processes transactions. See Shopify's Privacy Policy.
- Gelato — our global print-on-demand and fulfillment partner, which receives your name and shipping address to produce and deliver your order.
- Klaviyo — our email and SMS marketing platform, which receives your contact details and purchase history to send marketing communications (if opted in). See Klaviyo's Privacy Policy.
- Google Analytics (GA4) — used to analyze store traffic and user behavior. Data is anonymized where possible. See Google's Privacy Policy.
- Payment processors — Shopify Payments and other approved gateways process payment card data securely.
- Legal and compliance — we may disclose information when required by law, court order, or to protect our rights.
Cookies and Tracking
We use cookies and similar tracking technologies to operate our store, remember your preferences, and analyze traffic. You can control cookie settings through your browser. Note that disabling certain cookies may affect store functionality.
Third-Party Links
Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Children's Privacy
Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications at any time (via unsubscribe link in emails or by contacting us).
- Request a portable copy of your data.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at info@themintmark.art. We will respond within the timeframe required by applicable law.
International Transfers
Your information may be transferred to and processed in countries other than where you reside, including the United States. We take appropriate steps to ensure such transfers comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our store after changes constitutes acceptance of the revised policy.
Contact
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Email: info@themintmark.art
Business: The Mint Mark — Salt Lake City, Utah, United States